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Update on our services in the current Covid-19 pandemic

We hope everyone is continuing to keep safe and well at this difficult time.  Our priority is to continue to ensure that our children and families remain safe and are supported. 

Please be assured that adoption services across Wales are working within UK and Welsh Government and Public Health Wales guidelines to continue to provide as many of our services as we can.  However, this has resulted in us needing to provide some services in a different way as we switch to staff working remotely or from home.  

Below outlines how we plan to continue with everyone’s safety in mind. We will keep this page updated as and when there are any significant changes. Please bear with us as things may continue to change.

Should you need specific parenting or adoption advice, Adoption UK’s Wales helpline is open. You can call on 02920 230319 or email There is also advice, information and resources geared to supporting families during the Covid-19 situation here.

If you have any major health concerns regarding the Coronavirus, please also visit the NHS website.

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£215,000 to improve adoption services

£215,000 has been awarded to the National Adoption Service to improve and develop adoption support services in Wales, The Communities and Children’s Secretary and the Minister for Social Services have announced.

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#SeeTheWholeChild shortlisted for awards

Our #SeeTheWholeChild campaign developed with Wilkinson PR has been shortlisted in three categories - Public Sector / Low budget / Not-for-Profit - in the Chartered Institute of Public Relations awards - regional level. 



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Local Information events

In the coming weeks many regional adoption services, councils and voluntary adoption agencies across Wales will be hosting information & support events in their local areas. These will provide an opportunity for prospective adopters to gather information and advice in a relaxed and informal setting from people with first hand experience of the process.

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Taking the next step

View the FAQs about adoption Frequently asked questions
Speak to an adoption advisor Find your nearest adoption agency

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