National Adoption Service Privacy Policy

This privacy policy will explain how the National Adoption Service (“we”, “us”, “our”) uses the personal data we collect from you when you use our website (https://www.adoptcymru.com).

Topics:

What data do we collect?

The National Adoption Service collects the following data:

How do we collect your data?

You directly provide the National Adoption Service with most of the data we collect. We collect data and process data when you:

How will we use your data?

National Adoption Service collects your data as a processor for the following purposes:

National Adoption Service collects your data as a controller for the following purposes:

How do we store your data?

National Adoption Service securely stores your data at a DigitalOcean UK datacentre certified to the international standard of ISO/IEC 27001:2013.

National Adoption Service will keep your name and email address for a period of twelve months.

 

Marketing

National Adoption Service may send you information we think you will find useful from time to time.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop National Adoption Service from contacting you for marketing purposes or giving your data to our partners.

If you no longer wish to be contacted for marketing purposes, please email us at contact@adoptcymru.com.

What are your data protection rights?

National Adoption Service would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request National Adoption Service for copies of your personal data.

The right to rectification – You have the right to request that National Adoption Service correct any information you believe is inaccurate. You also have the right to request National Adoption Service to complete the information you believe is incomplete.

The right to erasure – You have the right to request that National Adoption Service erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that National Adoption Service restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to National Adoption Service’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that National Adoption Service transfer the data that we have collected to another organization, or directly to you, under certain conditions.

You can request to ​access your information online​. You can also request access to your information by completing​​​​​​​ the relevant form and sending it by post to:

The Data Protection Officer
Information Governance
County Hall
Atlantic Wharf
Cardiff
CF10 4UW
 

Further information and forms are available via https://www.cardiff.gov.uk/ENG/Your-Council/Data-protection-and-FOI/Data-protection/Pages/default.aspx#anchor_8
 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

National Adoption Service uses cookies in a range of ways to improve your experience on our website, including:

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The National Adoption Service website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

National Adoption Service keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 January 2020.

How to contact us

If you have any questions about National Adoption Service’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: contact@adoptcymru.com

Call us: 029 2087 3927

Or write to us at: Room 409, County Hall, Atlantic Wharf, Cardiff, CF10 4UW

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that National Adoption Service has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office: https://ico.org.uk/

Taking the next step

View the FAQs about adoption Frequently asked questions
Speak to an adoption advisor Find your nearest adoption agency

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